GetYourGrooveOn Privacy Policy

1. Information We Collect

We collect information you provide directly, such as:

• Account information: email address, password (stored securely), and basic profile/account settings.
• Support messages: content you send to us for troubleshooting or account help.
• License and activation information: plugin license/activation events associated with your account.

We also collect limited technical information needed to operate licensing and activations, such as:

• Machine identifier hash and machine label used for activation tracking and deactivation.
• App/device metadata (e.g., plugin version) to help support compatibility and debugging.

2. Payments

Purchases are processed by our payment provider (for example, Paddle). We do not store full payment card details on our servers. The payment provider may collect billing and transaction details to complete the purchase, manage taxes/VAT, and handle refunds.

3. How We Use Information

We use your information to:

• Create and manage your account.
• Provide downloads, licenses, trials, and activations.
• Operate fraud prevention, abuse prevention, and activation limits.
• Respond to support requests and troubleshoot issues.
• Improve stability, security, and user experience.

4. Cookies & Analytics

We may use cookies or similar technologies for login sessions and basic site functionality. If we use analytics tools, they are used to understand site performance and improve the Services.

5. Data Sharing

We do not sell your personal information.

We may share information only when necessary to operate the Services, such as:

• With payment processors to complete transactions and comply with tax obligations.
• With service providers that help us host, secure, and operate the Services (e.g., hosting, email delivery).
• If required by law, subpoena, or legal process.

6. Data Retention

We retain account, purchase, and activation records for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We take reasonable measures to protect your information. However, no method of transmission or storage is 100% secure. You are responsible for keeping your login credentials confidential.

8. Your Choices

You may access and update certain account information through the portal. You may also contact us to request deletion of your account, subject to legal/recordkeeping requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when changes were made. Continued use of the Services after changes means you accept the updated policy.

10. Contact

If you have questions about this Privacy Policy, contact:
GetYourGrooveOn
Email: support@getyourgrooveon.com